Legal

Legal & Compliance

Review AntiScammer’s Terms of Service, Privacy Policy, and Data Processing Agreement.

# PRIVACY POLICY FOR ANTISCAMMER

**Last Updated:** March 11, 2026  
**Version:** 5.0 (GDPR Compliant)

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## 1. DATA CONTROLLER & CONTACT INFORMATION

**Data Controller:** Ram2 / AntiScammer  
**Primary Contact:** Ram2 via Discord  
**Support Server:** https://discord.gg/BVFsE2Z29Q  
**Response Time for Data Requests:** 30 days

For data subject requests (access, correction, deletion, or objections), contact Ram2 via the support server or direct message. We will respond within 30 days as required by law.

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## 2. WHAT IS ANTISCAMMER?

AntiScammer is a Discord moderation bot designed to detect, verify, and track confirmed fraudulent activity to maintain platform security and protect community members from scammers.

**Key Principle:** We only store data about **confirmed scammers verified by human staff review**. We do not use automated decision-making to flag or ban users.

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## 3. DATA WE COLLECT

### 3.1 Bot-Related Data

When AntiScammer operates in a Discord server, we collect and process:

- **Discord User IDs** — Of users flagged as confirmed scammers
- **Discord Usernames** — Associated with the scam report (at time of flagging)
- **Server IDs** — The Discord server(s) in which the flagged behavior occurred
- **Report Details** — Summary of the scam evidence and reason for flagging

### 3.2 Message Scanning

- **Message Content (Real-time Scanning):** AntiScammer scans messages in real-time for fraud detection patterns
- **Transient Processing:** This scanning is temporary and occurs in memory only
- **Storage Only After Review:** Messages are NOT permanently stored unless manually flagged by staff as suspicious
- **Staff Review Required:** All flagged messages are manually reviewed by our moderation team before any action is taken

### 3.3 Website Data (antiscammer.app)

If you use the AntiScammer dashboard at antiscammer.app, we collect:

- **Email Addresses** — For account creation and support communication
- **Discord Usernames & User IDs** — For dashboard authentication and account management
- **Support Ticket Information** — Any information you submit when requesting help

### 3.4 Cookies (antiscammer.app)

We use a small number of cookies on our website:

- **Essential Cookies** — Session and CSRF-protection cookies required for login and basic site function, and a cookie recording your cookie-consent choice. These do not require consent and cannot be disabled.
- **Analytics Cookies (Google Analytics)** — Set only if you click "Accept" on the cookie banner. Used to understand aggregate site traffic and usage so we can improve the site. These are never set before you consent, and you can withdraw consent at any time via the "Cookie settings" link shown on every page — declining stops future analytics cookies and disables existing ones.

**Retention:** Your consent choice is stored for 6 months, after which you will be asked again. Google Analytics cookies (`_ga`, `_ga_*`) follow Google's default retention period (up to 2 years) once set.

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## 4. LAWFUL BASIS FOR PROCESSING

**We process your data under GDPR Article 6(1)(f) — Legitimate Interests.**

### Our Legitimate Interest:
Maintaining Discord platform security and preventing confirmed fraudulent activity to protect community members from scammers, cheaters, and malicious actors.

### Balancing Test:
We have carefully balanced our legitimate interest against your fundamental rights and freedoms:

- **Our Interest:** Protecting thousands of Discord communities from confirmed fraud
- **Your Interest:** Privacy and freedom from being flagged
- **Outcome:** Community safety outweighs individual privacy in cases of confirmed malicious conduct

### Why This Basis, Not Consent?
Consent is not practical for a security bot because users cannot opt-in before their suspicious behavior is detected. Instead, we rely on Legitimate Interests combined with a human review requirement that ensures fairness and accuracy.

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## 5. HOW WE USE YOUR DATA

### 5.1 For Confirmed Scammers:

- Detecting and preventing repeat scamming or fraudulent behavior
- Cross-server enforcement to protect multiple communities
- Maintaining a verified database of confirmed malicious actors
- Enabling other communities to identify and block known scammers

### 5.2 For Website Users:

- Account management and dashboard access
- User support and troubleshooting assistance
- Managing Discord servers connected to your account
- Creating and tracking support tickets

### 5.3 What We Do NOT Use Data For:

- ❌ Advertising or marketing
- ❌ Profiling or behavioral analysis
- ❌ Automated decision-making (all decisions are manually reviewed)
- ❌ Selling data to third parties
- ❌ Non-security-related purposes

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## 6. HUMAN REVIEW PROCESS

**All flagging decisions are manually reviewed by our moderation team.**

1. **Initial Flag:** A user or system reports suspicious behavior with evidence (screenshots, logs, confessions)
2. **Manual Review:** A staff member investigates the evidence
3. **Confirmation Required:** Staff must verify the behavior is confirmed fraud before storage
4. **Documentation:** The decision is logged with evidence and staff member name
5. **Storage:** Only confirmed cases are added to our database

**We do NOT:**
- Automatically ban users based on algorithms
- Store data on suspicion alone
- Use automated decision-making with legal effects (Article 22 GDPR)
- Flag users based on association without individual verification

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## 7. WHO HAS ACCESS TO YOUR DATA?

### 7.1 Bot Database (Flagged User IDs)

**Authorized Access:**
- Ram2 (primary data controller)
- Designated moderation staff members

**Purpose of Access:**
- Reviewing flagged cases
- Approving appeals
- Unbanning users if false flags are discovered
- Annual compliance reviews

**Access Logging:**
- All access to the flagged database is logged
- Logs record WHO accessed WHAT and WHEN
- Logs are retained for audit purposes

### 7.2 Website Data (Emails, Usernames, Support Tickets)

**Authorized Access:**
- Full staff team (for user support and troubleshooting)
- Limited to legitimate support and account management purposes

**Data Security:**
- All data is stored with encryption (AES-256 or equivalent)
- Unauthorized access is strictly prohibited
- Regular security audits are conducted

### 7.3 No Third-Party Sharing

- **Data is never sold** to third parties
- **Data is never shared** with external companies
- **Data is not disclosed** except where legally required (law enforcement, court orders)
- **All data remains internal** to AntiScammer staff only

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## 8. DATA RETENTION & REMOVAL

### 8.1 Flagged User Data Retention Policy

**Base Retention Period:**
User IDs of confirmed scammers are retained **indefinitely** to prevent recidivism and protect community members from re-offending scammers.

**Extended Retention with Activity:**
If a flagged user is detected (spotted) in any Discord server monitored by AntiScammer within a 5-year window:
- The retention period extends an **additional 5 years** from the date of last detection
- This ensures active threats remain tracked across multiple offenses
- One-time offenders who go inactive are eventually removed

**Automatic Purge Process:**
- Users whose last detected activity occurred **more than 5 years ago** are automatically removed from our database
- This purge process is logged and reviewed annually

**Deleted Account Handling:**
- If a flagged Discord account is deleted (identified via Discord's `deleted_user_*` naming convention or API 404 errors), we remove that record **immediately**
- The associated person no longer has an active Discord identity, so retention is no longer necessary
- Deletion is logged for compliance purposes

### 8.2 Website Data Retention

- **Active Accounts:** Retained as long as your account is active
- **Inactive Accounts:** Retained for 12 months after last login; may be purged thereafter
- **Deletion Request:** You can request removal at any time (see Section 11)

### 8.3 Message & Log Data

- **Scanned Messages:** Temporarily stored in memory during processing; deleted within 2hrs of flag being deemed invalid
- **Flagged Messages:** Retained for review purposes; deleted once staff decision is made or after 30 days, whichever is sooner
- **Audit Logs:** Retained indefinitely for compliance and accountability

### 8.4 Annual Compliance Review

We conduct **annual reviews** to verify:
- Flagged accounts are still accurate and the flagging is justified
- Deleted accounts are identified and removed
- Retention periods remain justified
- Data minimization principles are maintained
- No unauthorized access has occurred

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## 9. YOUR RIGHTS UNDER GDPR

You have the following legal rights regarding your personal data:

### 9.1 Right of Access (Article 15)

**You may request a copy of the data we hold about you.**

- Includes all stored information tied to your Discord User ID
- We will provide it in a clear, accessible format
- Response within 30 days

### 9.2 Right to Rectification (Article 16)

**You may request correction of inaccurate data.**

- If flagged in error or with incorrect information, request a correction
- We will investigate and correct confirmed inaccuracies
- Response within 30 days

### 9.3 Right to Erasure — "Right to Be Forgotten" (Article 17)

**You may request deletion of your data.**

However, we may **deny erasure requests** in the following cases:

- **Protection of Community Safety:** If you have been reliably associated with confirmed fraudulent activity, we may retain your UID to prevent recidivism
- **Active Appeal:** If you have an appeal under review, we retain data pending decision
- **Legal Necessity:** If required by law or to defend legal claims

**In cases of denial:**
- We will explain our reasoning in writing within 30 days
- You may appeal this decision via our support process

**Appeals Approved = Immediate Deletion:**
- If your appeal is approved, your data will be deleted immediately upon approval
- No waiting period applies

### 9.4 Right to Restrict Processing (Article 18)

**You may request that we limit how we use your data.**

- During disputes about accuracy or lawfulness, we can restrict processing
- Restricted data is stored but not actively used
- Processing restrictions remain in place pending resolution

### 9.5 Right to Object (Article 21)

**You may object to processing under Legitimate Interests.**

You have the right to object at any time. However:

- If you have been flagged for **confirmed fraudulent activity**, our legitimate interest in protecting the community may **override your objection**
- We will assess your objection and notify you of our decision within 30 days
- You may raise a complaint with a supervisory authority (see Section 9.7)

### 9.6 Right to Data Portability (Article 20)

**You may request your data in a portable format.**

- We will provide your data in a structured, commonly-used format (CSV, JSON, etc.)
- You may transfer this data to another service if desired
- Response within 30 days

### 9.7 Right to Lodge a Complaint

**If you believe we are not compliant with GDPR, you may lodge a complaint with your supervisory authority:**

- **UK:** Information Commissioner's Office (ICO) — https://ico.org.uk/
- **EU:** Your national data protection authority
- **Other:** Check your country's data protection regulatory body

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## 10. APPEAL & DISPUTE PROCESS

### 10.1 How to Appeal Being Flagged

If you believe you have been flagged in error or unfairly:

**Step 1: Submit an Appeal**
- Join our support server: https://discord.gg/BVFsE2Z29Q
- Open a ticket via our appeal system
- Provide evidence supporting your claim

**Step 2: Staff Review**
- Your appeal is reviewed by our moderation team
- We examine the original evidence and your counter-evidence
- Response provided within 30 days

**Step 3: Decision**
- **Approved:** Your data is deleted immediately upon approval
- **Denied:** We explain our reasoning in writing
- You may request a second review of denied appeals

### 10.2 Appeal Process Rules

To ensure fair process:

- Appeals must be submitted in English or with translation provided
- Evidence must be provided in the appeal ticket
- Respectful tone is required; abusive appeals may be closed
- Response time: Within 30 days of submission

### 10.3 False Flag Correction

If you were flagged in error:

- We will delete your data immediately upon confirmation of error
- No appeal waiting period applies to genuine false flags
- We apologize for the inconvenience

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## 11. SECURITY MEASURES

We implement strict security practices to protect your data:

### 11.1 Technical Safeguards

- **Encryption:** All stored data is encrypted (AES-256 or equivalent standard)
- **Access Control:** Data is only accessible to authorized staff members
- **Restricted Infrastructure:** Database is hidden and isolated from public access
- **HTTPS:** All communication with antiscammer is encrypted
- **SSL:** All internal communication and sites uses SSL for higher security

### 11.2 Organizational Safeguards

- **Staff Training:** All staff with data access are trained on GDPR and data protection
- **Access Logging:** All access to flagged data is logged and monitored
- **Regular Audits:** Security reviews are conducted annually
- **Incident Response:** Data breach protocols are in place

### 11.3 Important Disclaimer

Despite these safeguards, **no system is 100% secure**. If a data breach occurs:

- We will notify affected users **without undue delay**
- We will report the breach to relevant supervisory authorities as required by law (Article 33 GDPR)
- We will post a notice in our support server

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## 12. CHILDREN'S DATA

**AntiScammer does not knowingly collect data from children under 13.**

Discord's Terms of Service require users to be at least 13 years old. If we become aware that we have collected data from a child under 13, we will:

- Delete that data immediately
- Contact the user's parent/guardian
- Comply with all applicable laws

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## 13. INTERNATIONAL DATA TRANSFERS

**Primary Jurisdiction:** UK/EU GDPR Compliant  
**Secondary Compliance:** CCPA (California), similar US state laws

If data is transferred internationally:

- All transfers comply with GDPR Chapter 5 (Articles 44-50)
- Appropriate safeguards are implemented (Standard Contractual Clauses, etc.)
- Transfers are minimized where possible

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## 14. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time to reflect changes in:

- Our operations or data practices
- Legal requirements
- Feedback from users and regulators

### Notification of Changes

- **Major Changes:** Will be announced in our support server (https://discord.gg/BVFsE2Z29Q)
- **Minor Changes:** Updated on this page without additional notice
- **Continued Use:** Means you accept the updated policy

**Last Updated:** March 11, 2026  
**Previous Version:** Available upon request

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## 15. CONTACT US FOR DATA INQUIRIES

### Data Subject Rights Requests

To exercise any of the rights listed in Section 9, contact:

**Discord:**
- Join our support server: https://discord.gg/BVFsE2Z29Q
- Message Ram2 directly or open a data request ticket

**Expected Response Time:** Within 30 days

### General Questions

For questions about this Privacy Policy or our data practices:

- Support Server: https://discord.gg/BVFsE2Z29Q
- Discord DM: Message Ram2

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## 16. LEGITIMATE INTERESTS ASSESSMENT (LIA) SUMMARY

This section summarizes our Legitimate Interests Assessment, which you may request in full.

### Purpose Test ✓
**Purpose:** Maintain Discord platform security and prevent confirmed fraudulent activity

### Necessity Test ✓
**Necessity:** 
- User IDs are the only reliable persistent identifier for enforcing security measures
- Usernames and tags can be changed; IDs cannot
- Human review ensures only necessary data is stored
- Minimal data (UID + username only) is collected

### Balancing Test ✓
**Balance:**
- **Community Interest:** Protecting thousands of users from confirmed scammers
- **Individual Interest:** Privacy of flagged users
- **Outcome:** Community safety outweighs individual privacy for confirmed malicious actors
- **Safeguards:** Human review, appeal process, data minimization, encryption

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## 17. COMPLIANCE SUMMARY

✅ **Lawful Basis:** Article 6(1)(f) — Legitimate Interests  
✅ **Transparency:** Full disclosure of data practices  
✅ **Data Minimization:** Only necessary data collected  
✅ **Storage Limitation:** Clear retention and purge policies  
✅ **Integrity & Confidentiality:** Encryption and access controls  
✅ **Accountability:** Annual reviews and audit logging  
✅ **Data Subject Rights:** All GDPR rights honored  
✅ **Human Review:** No automated decision-making  

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## 18. JURISDICTIONS & APPLICABLE LAW

This Privacy Policy complies with:

- **GDPR (EU/UK):** General Data Protection Regulation
- **CCPA (California):** California Consumer Privacy Act
- **Similar Laws:** Data protection regulations in your jurisdiction

If you are in the EEA and have concerns about our practices, you may:

1. **Contact us** (Section 15)
2. **File a complaint** with your supervisory authority (Section 9.7)
3. **Seek legal remedies** available in your jurisdiction

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## 19. ACKNOWLEDGMENT

By using AntiScammer, you acknowledge that:

- You have read this Privacy Policy
- You understand how your data is collected and processed
- You consent to processing under the terms described above
- You may withdraw consent by requesting data deletion (subject to legal exceptions)

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**Questions? Need Clarification?**

Contact Ram2 in our support server: https://discord.gg/BVFsE2Z29Q

We're happy to discuss any aspect of this policy or our data practices.

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**© 2026 AntiScammer. All Rights Reserved.**